FAQ

Answers to common wood pellet heating questions

Q. Which boiler is best for my house?
A. For a rough guide to what boiler would work best for you, estimate roughly your annual heating bill and compare it to our heating calculator. Or, for a more detailed assessment, please contact us.: Q. Can I control how much heat is generated?
A. Yes, all our boilers have a control system which allows you to regulate temperature, fuel and the automatic running of the boiler.: Q. Are boilers expensive?
A. In general, as the running costs are half that of heating oil, most customers are able to write off the initial cost of the boiler in between 5 to 10 years. Please look at our comparison of cost and calculated payback period based on the latest figures.
A. Local authority funding may also be available. For instance Green Suffolk provide both Business and Household funding. Please feel free to contact us for more information.

Q. Why do wood pellets make good fuel?
A. Wood pellets are inexpensive, space saving, perfect for automatic systems and offer several environmental benefits.: Q. Are pellets messy?
A. Very little ash is produced, less than 0.1%. Also any ash produced makes a great fertiliser!: Q. How can I tell if a wood pellet is good quality?
A. It’s easy! A good quality pellet should sink in a glass of water because of its density.: Q. What is the calorific value of wood pellets?
A. 4.9 kWh per Kilogram: Q. How much do pellets cost?
A. £170-250 per ton.: Q. Where is my nearest wood pellet supplier?
A. There is a nationwide network of suppliers that is growing monthly, please look at wood pellet suppliers on our website for suppliers that we recommend.

Can I get a grant for a wood pellet boiler and to change boilers from oil or gas?
Yes: for domestic stoves and boilers please visit Energy Saving Trust

If you have any further questions please feel free to contact us.